Michael Jones designed our site which has been successful.. we have generated plenty of sales and we've had many ringing endorsements. The key to success with a website is, I think, to be able to make little changes. They can come about because of a customer's comment or complaint, because something about your business suddenly changes, because you suddenly think of a good new idea, or just because you want something to look fresh. In my experience many web designers will quote a competitive price to make the site but will expect to fleece you dry when your requests for changes come in. I was once asked for £100 for 1 minute's work and I had no choice because this individual was the only person with access to my data. Michael Jones is a pleasure to work with... you call him at home, have a little chat, and get things agreed very quickly for the kind of price that makes sense. For example we decided to hold an auction at short notice and within a day Michael had designed a section of our site to hold a live online auction! If you want to minimise your moans... choose Michael Jones